The Problem: The Empty Chair Problem
A patient is due for a checkup. Your receptionist has to call them 3 times to get an answer. It's awkward, slow, and expensive.
The Cost of Manual Work
Missed appointment value: £150. 5 empty slots a week = £39,000 lost revenue per year.
The Solution: The 'Hygiene Bot' Workflow
We replace this manual chaos with a simple 3-step automated workflow. Here is the architecture we build for Dental clients in our 5-Day Sprint.
Step 1: The Trigger
Practice Management Software (Software of Excellence/Dentally) flags a patient as 'Due'.
Step 2: The Intelligence
Our Automation sends a personalized WhatsApp: 'Hi John, you're due for a clean. Reply BOOK to grab a slot next week.'
Step 3: The Action
John replies. The AI Bot offers 3 specific times. John picks one. The AI books it into the calendar.
The Result
Your chairs are full. Your reception team focuses on the patients in the room.